FAQ

Emergency Call – 24/7

+1 646-718-1626

Frequently Asked Questions

Have Questions? We’ve Got Answers.
Whether you’re planning a project, dealing with an emergency or just exploring your options, our FAQ section is here to help. From general inquiries to service specifics and urgent situations, we’ve answered the most common questions to make your experience as smooth and informed as possible.

01

General Questions

What areas do you service?

We proudly serve customers across New York and New Jersey, including residential, commercial and industrial properties.

Are your technicians licensed and insured?

Yes, all of our technicians are fully licensed, insured and trained to meet state and local regulations.

Do you offer free estimates?

Yes, we provide free estimates for most services. Contact us to schedule an onsite evaluation.

What payment methods do you accept?

We accept major credit cards, checks and electronic payments for your convenience.

02

Services Info

What types of plumbing services do you offer?

We offer a full range of plumbing services including drain cleaning, pipe repair, fixture installation, water heater service, gas line work and more.

Do you handle HVAC systems as well?

Yes, we provide complete heating and cooling services including installation, repair and maintenance for both residential and commercial systems.

Can you help with remodeling projects?

Absolutely. We offer plumbing and HVAC support for kitchen and bathroom remodeling, ensuring all systems are up to code and properly installed.

Do you service commercial properties?

Yes, we specialize in both residential and commercial plumbing and HVAC services, tailored to fit your business needs.

03

Emergency Questions

Do you offer 24/7 emergency plumbing services?

Yes, our team is available around the clock to handle emergency plumbing and HVAC issues.

What should I do if I have a burst pipe?

First, shut off your main water supply and then contact us immediately. Our emergency team will respond quickly to minimize damage.

How fast can you respond to an emergency call?

We aim to arrive within 1–2 hours, depending on your location and current demand.

Are emergency services more expensive?

Emergency service rates may vary slightly due to after-hours labor, but we always aim to provide fair and transparent pricing.

Quick Service On Emergency Call – 24/7

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+1 646-718-1626